Privacy Policy

1. Who We Are

This Privacy Policy explains how Jhon Bolanos ("we," "us," or "our") collects, uses, and protects your personal information. It applies when you visit or interact with any of the following websites (together, the "Sites"):

• jhonbolanos.com
• emergebcco.com
• smartstart.emergebcco.com
• Any other page, subdomain, landing page, or form that links to this policy

The Sites are owned and operated by Jhon Bolanos, a resident of the State of Florida, and are also used to promote the businesses he operates, including Emerge Brand Consulting Co., Emerge Business Accelerator, and SmartStart.

The Sites may also promote third-party partners we are affiliated with, such as BankBreezy, offered by David Allen Capital. These partners are independent companies and are not owned or operated by Jhon Bolanos.

By using the Sites or submitting your information, you agree to this Privacy Policy. If you do not agree, please do not use the Sites.

Questions? Contact us at jhon@emergebcco.com.

2. Information We Collect

We collect only the information we need to communicate with you and market our services.

Information you give us.

When you fill out a form, book a call, download a free resource, join our email or text list, or contact us, you may provide:

• Name
• Email address
• Phone number
• Business name, website, and industry
• Details you share about your business, goals, or needs
• Any message you send us

Information collected automatically.

When you visit the Sites, we and our service providers may automatically collect:

• IP address, browser type, and device type
• Pages viewed, time on page, and the link that brought you to the Sites
• General location (city or region) based on your IP address
• Whether you opened or clicked our emails or text messages

We do not knowingly collect sensitive information such as Social Security numbers, bank account numbers, or health information through the Sites. Please do not send it to us through our forms.

3. How We Use Your Information

We use your information for marketing and for communicating with you about our services. Specifically, we use it to:

• Respond to your questions and requests
• Schedule and follow up on consultations or calls
• Send you emails, text messages, newsletters, free resources, and offers about our services and businesses
• Personalize content and offers based on your interests
• Show you relevant ads on platforms such as Facebook, Instagram, Google, and YouTube
• Understand how visitors use the Sites so we can improve them
• Comply with legal obligations and protect our rights

We do not sell your personal information. We do not rent, trade, or distribute your information to third parties for their own marketing purposes.

4. Text Messages (SMS) and Calls

If you provide your phone number and check the consent box on one of our forms, you agree to receive text messages and calls from Jhon Bolanos and his businesses. These may include appointment reminders, follow-ups, and marketing messages, and they may be sent using automated technology.

• Consent is not a condition of any purchase.
• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to opt out. Reply HELP for help, or email jhon@emergebcco.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that help us deliver the messages (such as our SMS platform).

5. Cookies and Tracking Technologies

The Sites use cookies, pixels, and similar tools to remember your visit, measure traffic, and show you relevant ads. These may include:

• Essential cookies that make forms, calendars, and pages work
• Analytics tools such as Google Analytics, which help us understand how visitors use the Sites
• Advertising pixels such as the Meta (Facebook/Instagram) Pixel, which let us show ads to people who have visited the Sites and measure how those ads perform

Your choices:

• Block or delete cookies in your browser settings. Some parts of the Sites may not work properly without them.
• Opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on.
• Manage ad preferences in your Facebook and Instagram settings, or through the Digital Advertising Alliance.

6. How We Share Information

We do not sell, rent, or trade your personal information. We share it only in these limited cases:

• Service providers: Trusted companies that help us run the Sites and our marketing, such as our CRM and website platform, email and SMS delivery tools, scheduling tools, analytics providers (Google), and advertising platforms (Meta).
• Our businesses: Information may be used across the businesses Jhon Bolanos operates so we can respond to you about the service you are interested in.
• Legal reasons: When required by law, subpoena, or court order, or to protect our rights, safety, or property.
• Business transfers: If a business or the Sites are sold, merged, or transferred.

7. How Long We Keep Your Information

We keep your information for as long as you remain on our marketing lists or as long as we need it for the purposes described in this policy. If you ask us to delete it, we will do so unless we are required by law to keep it.

8. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards, and we rely on reputable service providers that use industry-standard security.

9. Your Rights and Choices

You can, at any time:

• Unsubscribe from emails by clicking the "unsubscribe" link
• Stop text messages by replying STOP
• Request access to the personal information we hold about you
• Request a correction of inaccurate information
• Request deletion of your information

To make a request, email jhon@emergebcco.com with the subject line "Privacy Request."

10. Contact Us

For questions or requests regarding this Privacy Policy, please contact us at:

Jhon Bolanos
Email: jhon@emergebcco.com
State of Florida, United States